Which Level do I belong to?

Just log in – you’ll see your membership level.

How do I update my info?

Just log in to update your credit card, billing, and shipping information. You can also email Dee, or call her at (707) 431-8000 ext 2 if you’d prefer.

May I pause my membership?

You may, though for only a single shipment (after that, your membership will be terminated to make room for people on our waiting list).

Can I add to my Member Order set?

Absolutely – and there’s no additional shipping charge! Just reply to your shipment announcement email with your add-ons, or call Dee at (707) 431-8000 ext 2.

What is the difference between Member-only and Allocated items?

We’re very small – so small that we typically don’t have enough of a particular wine or olive oil to sell to the general public. Those items are designated Member-only.

When we don’t even have enough to supply the our membership, we allocate the item – first to Raccolta members, and then (if there’s any left) to Mezza Luna members.

If you’re serious about wine, and DaVero, it really pays to be a Raccolta member! (Especially if you live outside California; the flat-rate shipping saves you a lot…)

When can I pick up my shipment?

You can pick up any time after you receive the membership shipment announcement. After a certain date (see the member order release email for specifics), we will send your shipment to you automatically unless you’ve made prior arrangements with us.